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Privacy and Personal Data Processing Policy

TEHNOTABLE Privacy Policy

Revision as of July 28, 2026

1. General Provisions

This Privacy Policy (hereinafter — "Policy") defines the procedure for processing and protecting personal data of users of the TEHNOTABLE online store, located at tehnotable.ua (hereinafter — "Store").

Personal data processing is carried out in accordance with the Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI, the Law of Ukraine "On E-commerce," the Law of Ukraine "On Consumer Rights Protection," and other legislative acts of Ukraine.

The Store sells goods within the territory of Ukraine.

2. Personal Data Controller

The personal data controller is:

LIMITED LIABILITY COMPANY "TEHNO TABLE" (LLC "TEHNO TABLE") Identification code (EDRPOU): 43458480 Location: 03122, Kyiv, Smola St., 9-B Production / showroom address: 08132, Vyshneve, Kyivska St., 29

Contacts for personal data processing inquiries: Email: sales@tehnotable.ua Phones: +38 (067) 833 01 30, +38 (050) 833 01 31 Telegram: @TEHNOTABLE_UA

(hereinafter — "Controller" or "we")

3. Definition of Terms

Personal data — information or a set of information about an individual who is identified or can be specifically identified, including name, contact details, delivery address, device IP address, location data, online identifiers, and information collected through cookies and similar technologies.

Personal data subject, User — an individual whose personal data is processed: a website visitor, a buyer, a person who contacted us via a feedback form or subscribed to a newsletter.

Personal data processing — any action or set of actions with personal data: collection, registration, accumulation, storage, adaptation, modification, renewal, use, distribution, depersonalization, destruction.

4. What Data We Collect

Depending on how the User interacts with the Store, we may process:

  • first name, last name, patronymic;
  • contact phone number and email address;
  • delivery address (city, carrier's office or address);
  • order data: composition, amount, payment and delivery method, purchase history;
  • content of inquiries via feedback forms, email, and messengers;
  • technical data: IP address, device and browser type, cookie data, information about actions on the site (viewed pages and products, referral source).

Providing data marked as mandatory in the forms is necessary for placing an order or processing an inquiry; without it, we will not be able to fulfill the order or respond to the request. Providing other data is voluntary.

We do not intentionally collect personal data of individuals under 14 years of age. We do not process special categories of personal data (about racial or ethnic origin, political or religious beliefs, health status, etc.).

5. Purposes and Grounds for Processing

We process personal data on the grounds provided for in Article 11 of the Law of Ukraine "On Personal Data Protection":

  • Order placement and fulfillment (order processing, communication regarding it, delivery, warranty service, exchange and return) — based on the conclusion and execution of a transaction to which the User is a party;
  • Compliance with legal requirements (tax and accounting, consumer complaint handling) — based on the necessity to fulfill the Controller's obligation provided by law;
  • Responses to inquiries via feedback forms, mail, and messengers — based on taking action at the User's request before concluding a transaction or within its execution;
  • Marketing newsletters (e-mail, SMS, messenger messages about promotions, new products, and offers) — solely based on the User's consent;
  • Analytics and statistics (analysis of website traffic and user behavior to improve the Store's operation) — based on the Controller's legitimate interest;
  • Displaying ads tailored to the User's interests (behavioral advertising through advertising services) — based on the User's consent to the use of relevant cookies;
  • Establishing, exercising, or defending legal claims — based on the Controller's legitimate interest.

6. Marketing Communications

If the User has given consent (for example, by subscribing to a newsletter or checking the appropriate box when placing an order), we may send commercial offers via email, SMS, or messengers.

The User can unsubscribe from newsletters at any time by:

  • clicking the "Unsubscribe" link in any email;
  • sending a request to sales@tehnotable.ua;
  • replying "STOP" to an SMS message (for SMS newsletters).

Opting out of marketing communications does not affect the ability to purchase from the Store and receive service messages about order status.

7. Cookies and Analytical Services

Cookies are small text files stored on the User's device when visiting a website.

We use:

  • mandatory (service) cookies — ensure the website's operation: session, cart, authorization, security. They are necessary for the Store's functioning and do not require consent;
  • analytical cookies — help understand how users interact with the site. We use Google Analytics (Google Ireland Ltd. / Google LLC). You can opt out of Google Analytics data collection using a browser extension: https://tools.google.com/dlpage/gaoptout/;
  • marketing cookies — used by advertising services to display relevant ads and measure their effectiveness. The site may use Google Ads (conversion tracking, remarketing), Meta Pixel (Facebook, Instagram; Meta Platforms Ireland Ltd.), and TikTok Pixel (TikTok Technology Ltd.) tools.

The User can manage cookies in browser settings: block their installation or delete already stored ones. Limiting cookies may affect the operation of certain site functions.

Advertising preferences can also be configured directly in the services:

  • Meta (Facebook/Instagram): https://www.facebook.com/adpreferences
  • Google: https://adssettings.google.com

8. To Whom We Disclose Data

We transfer personal data to third parties only to the extent necessary to achieve the processing purposes:

  • delivery services (including "Nova Poshta" and other carriers) — for order delivery;
  • payment services and banks — for accepting payments; we do not store full payment card data;
  • technical contractors — Shopify e-commerce platform (Shopify International Ltd.), email and SMS newsletter services, analytical and advertising services listed in Section 7;
  • state authorities — exclusively in cases and in the manner prescribed by the legislation of Ukraine.

Since some services (Shopify, Google, Meta, TikTok) host servers outside of Ukraine, data processing may involve cross-border transfer. Such transfer is carried out in accordance with Article 29 of the Law of Ukraine "On Personal Data Protection" — to states that ensure adequate protection of personal data, or if there are other grounds provided by law. These providers are obliged to ensure data protection in accordance with their privacy policies and contractual guarantees.

9. Retention Periods

We store personal data no longer than necessary for the purposes of processing:

  • data related to orders — for the duration of the contract and the periods established by tax and accounting legislation (primary documents — no less than 3 years, unless otherwise provided by law);
  • inquiry data — for the time necessary to process the inquiry and maintain statistics;
  • data for marketing newsletters — until the User withdraws consent;
  • cookie data — according to the validity periods of specific cookies or until their deletion by the User.

After the retention periods expire, data is deleted or anonymized.

10. User Rights

In accordance with Article 8 of the Law of Ukraine "On Personal Data Protection," the User has the right:

  • to know about the sources of collection, location of their personal data, the purpose of its processing, the location of the Controller;
  • to receive information about the conditions for providing access to personal data and to access their personal data;
  • to submit a reasoned request to change or destroy their personal data if it is processed unlawfully or is inaccurate;
  • to submit a reasoned objection to the processing of their personal data;
  • to withdraw consent to personal data processing (this does not affect the lawfulness of processing carried out before withdrawal);
  • to protect their personal data from unlawful processing and accidental loss, destruction, damage;
  • to file complaints about the processing of their personal data with the Commissioner for Human Rights of the Verkhovna Rada of Ukraine or with the court;
  • to apply legal remedies in case of violation of personal data protection legislation.

To exercise their rights, the User can contact us:

  • by email: sales@tehnotable.ua;
  • in writing: 03122, Kyiv, Smola St., 9-B, LLC "TEHNO TABLE".

A response to the request is provided within the time limits established by the legislation of Ukraine (as a general rule — no later than 30 calendar days). If we are unable to identify the applicant or understand the content of the request, we will ask for additional information.

11. Personal Data Security

We take organizational and technical measures to protect personal data from unlawful processing, accidental loss, destruction, or damage: access to data is limited to authorized persons to the extent necessary to perform their duties; connection to the site is protected by an encryption protocol (HTTPS); contractors who process data on our behalf are obliged to ensure its protection.

12. Changes to the Policy

We may periodically update this Policy. The current version is always available on this page with the date of the last update. Significant changes may be additionally announced on the website.